Creating an Agent

This page covers the practical side of managing agents day-to-day: adding more of them, and getting rid of the ones you don’t need. For the full step-by-step wizard, naming your agent, giving it a persona, setting its rules, see the Quick Start guide.

Adding another agent

Click New Agent on the Dashboard at any time to start the creation wizard. There’s no limit to how many agents you can configure. Your plan does, however, limit how many can be active at once, and if you try to create one beyond that limit, you’ll see a message explaining it with a link to manage your billing plan. Upgrading raises the limit immediately.

Tip

Creating a second (or third, or tenth) agent is a normal way to use Minicrew. One agent per department, one per storefront, whatever fits. Group related agents together to keep the Dashboard tidy (see Organizing Agents into Groups).

Deleting an agent

Hover over an agent’s card on the Dashboard and click the trash icon that appears in the top-right corner. A confirmation dialog opens, showing the agent’s name and a warning that deletion is permanent:

Are you sure you want to delete [Agent Name]? This will permanently remove the agent and all its configuration. This cannot be undone.

Click Delete Agent to confirm, or Cancel to back out. Once an agent is deleted, it’s gone: persona, skills, channel connections, chat history, all of it, permanently. If you just want to pause an agent for a while, turn off its channels from the Configure page instead of deleting it.